Sign out and switch users

Start a new visitor when a user signs out or another user signs in.

When a user signs out, call reset(). Later events are then not linked to that user, and the browser gets a new visitor.

Before you start

Loomduct installed on your site. See the Quick start.
Users identified with identify().

Sign out

Call reset() in your sign-out flow:

src/auth.ts

import { loomduct } from './loomduct'

loomduct.reset()
window.location.href = '/login'

You do not need to wait for reset() before you redirect: the request keeps going when the page changes. Events sent right after reset() wait until the new visitor id arrives, at most 2 seconds, so they are never linked to the old user.

Other open tabs of your site keep the old visitor until they reload.

Switch users

If a user can switch accounts without signing out, call reset() before identify() with the new user. Otherwise both users are linked to the same visitor.

src/auth.ts

await loomduct.reset()
await loomduct.identify('user_99')

Check that it worked

Sign out on your site, then open another page. In the dashboard, open Visitors. The new page view belongs to a new anonymous visitor, not to the user.